IBM has unveiled its strategy to enable dynamic warehousing, a new generation of business intelligence capabilities to help organizations gain real-time insight from their business information. IBM's new Dynamic Warehousing strategy is designed to allow customers to use advanced analytics as part of a real-time business process and to unlock knowledge buried in both structured and unstructured information (free form text, email, audio files, Web pages, etc.). This approach is designed to provide instant access to business information in the context of activities being performed, whether it is supporting a customer, processing a claim or handling a transaction.
IBM is providing a set of integrated offerings for Dynamic Warehousing that use a combination of technologies from internal R&D and strategic Information on Demand acquisitions, including search and text analytics, information integration, process management, enterprise data modeling, master data management and industry-specific business models.
The foundation of IBM's dynamic warehousing initiative is a new, enhanced version of the DB2 Warehouse—based on the DB2 9 "Viper" data server—which includes a unique set of features and capabilities that support growing customer demand for analytics and Information on Demand. DB2 Warehouse provides data movement and transformation capabilities. It also offers performance optimization capabilities that enable the warehouse to address broad enterprise warehousing requirements, such as advanced data partitioning and workload management to ensure that the most critical applications are serviced accordingly. Additionally, DB2 Warehouse takes advantage of Viper's compression technology to increase performance and efficiency, while reducing storage costs.
A new and enhanced set of DB2 Warehouse offerings are being introduced to address the growing demand for real-time information insight in all organizations. The new IBM warehousing lineup includes Starter, Intermediate and Advanced Editions of DB2 Warehouse, in addition to the existing Base and Enterprise Editions.
IBM is also introducing the IBM Balanced Warehouse, the next evolution of the Balanced Configuration Unit (BCU), to provide complete warehousing solutions with pre-configured software, hardware and storage, enabling faster implementation times with lower risk. IBM is now providing three classes of IBM Balanced Warehouse offerings, making it the first vendor to provide solutions optimized to meet the entire spectrum of warehousing requirements--from large enterprises to small- and medium-sized businesses to departmental data marts. These include the C-Class for application solutions, the D-Class for growth solutions, and the E-Class for enterprise solutions. The C-Class provides out-of-the-box solutions bundled with popular third-party reporting tools, such as the new IBM Balanced Warehouse C1000, which includes affordable hardware and storage that has been pre-configured with DB2 Warehouse Starter Edition and Business Objects Crystal Reports for simplified creation and delivery of business reports.
The DB2 Warehouse Starter and Intermediate Editions, along with the C-Class Balanced Warehouses, are targeted at the SMB market and will be made available through IBM business partners. More than 30 business partners have already signed up to make these simplified channel offerings available to smaller to mid-size organizations seeking to take advantage of affordable warehousing solutions. Also newly available is the IBM Balanced Warehouse D-Class, providing an integrated growth solution designed to reduce the complexity, cost and risk of creating, implementing and maintaining large departmental data marts and mid-size data warehouses on Linux.
IBM has combined a set of search, text analytics and visualization capabilities into the new OmniFind Analytics Edition for Customer Care. OmniFind Analytics Edition helps extract and mine customer information from various systems and applications to help find valuable patterns that indicate trends and issues such as the top reasons customers call to complain, or common questions about contracts or service agreements. By dynamically consolidating and analyzing customer feedback and data from unstructured and structured customer care information, valuable insight can be delivered from all information, regardless of its source or format. OmniFind Analytics Edition is based on more than a decade of experience in text analytics from IBM Research and client engagements by IBM Global Business Services.
IBM also introduced several enhancements for the recently-announced DB2 9 Viper for z/OS. The new capabilities include SQL enhancements for real-time query and reporting and new graphical analytics and reporting tools for use on System z. In addition, IBM is offering a new set of services and new and enhanced industry data models to help organizations get started with dynamic warehousing more quickly and leverage best practices. This includes a new Health Plan data model for claims, medical management and provider and network care; an enhanced Insurance data model with added focus on compliance and risk management; strategic planning and design from IBM Global Business Services; and implementation assistance from IBM Global Technology Services.