IBM Acquires iPhrase Systems

Nov 04, 2005

IBM has announced it has acquired the business of iPhrase Systems, Inc., a privately held company based in Bedford, Massachusetts. Financial details were not disclosed. iPhrase develops software designed to improve ecommerce sales, online service and support, and call center productivity by allowing Web site users to find answers, make purchases, and solve problems without expert assistance. iPhrase software also enables merchandisers to generate customized Web pages with relevant products and shopping cart links, based on individual customer needs.