H.W. Wilson has debuted its new online Technical Support Center, a Web hub that brings together all the administrative and technical resources available for Wilson Web subscribers.
WilsonWeb subscribers can visit the Technical Support Center for dynamic links to: Usage Statistics; Free WilsonWeb Training; WilsonWeb Administrative Module; WilsonWeb and Database Documentation; Access to the H.W. Wilson Journal Directory; Answers to Frequently Asked Questions; Interactive Online Technical Support for WilsonWeb; Phone/Fax/Web/Email Contact Information for Technical, Sales, or Customer Service Support; and Free Trial Registration.
The Technical Support Center also offers links to tutorials, customization resources, a troubleshooting guide, license agreements, database descriptions, and more. Help is available for WilsonWeb subscribers by phone, email, and via an interactive online support system 24 hours a day, 7 days a week, 365 days a year.