FuzeSuiteTM 8.0 Hits Market

Jan 13, 2011

FuzeDigital announced the release of Fuze SuiteTM 8.0, a platform that silos online communities, customer care technologies, and knowledge base content, and also include a social business platform. The platform is designed to support and engage knowledge sharing among various aspects of a company, including customers, web visitors, staff, and partners.

Fuze SuiteTM 8.0 also includes a reputation engine that awards points for contributions made to improving the knowledgebase and participating in community answers and conversations, allowing participants to be recognized for their contributions. FuzeDigital has also implemented Fuze Social for its own online community so clients can engage with each other and FuzeDigital to optimize Fuze Suite usage and product evolution.