Fuze Digital Files Patent

Jun 27, 2008

Fuze Digital Solutions, LLC, provider of enterprise-grade customer care solutions, announced that they have filed a patent application for their new technology that facilitates, motivates, and rewards people in a community for contributing content to a knowledgebase. With the Fuze technology, the more relevant content a person contributes, the more recognition or rewards they will receive. Content can be shared with internal stakeholders, call center agents, and customers through website FAQs and knowledge articles, email interactions, chat sessions, and phone dialogs.

(www.kb2dot0.com, www.fuze.com)