Forrester Research Introduces Process Portal Platforms TechRankings

Sep 09, 2003

In an effort to help companies match the best vendor offering to their organizations' needs and strategy, Forrester Research, Inc. has introduced Process Portal Platforms TechRankings, the latest category in Forrester's TechRankings research of enterprise software markets.

For this TechRankings category, Forrester defines process portal platforms as software that groups content from multiple intranets/applications and transactional interfaces into guided business processes. Forrester invited all major vendors to participate in the scenario-based product testing and evaluation process. Seven vendors have participated as of August 2003: BEA with WebLogic Enterprise Platform 8.1; BroadVision with One-To-One Portal 7.1; Microsoft with Microsoft Office SharePoint Portal Server 2003; Oracle with Oracle Application Server Portal 10g (9.0.4); Plumtree with Enterprise Web Suite 5.0; Sun with ONE Portal Server 6.2; and Vignette with Application Enterprise Suite. Forrester invited IBM and SAP to participate, but they declined testing at this time.

Launched in October 2000, TechRankings evaluates more than 70 enterprise software products through hands-on scenario-based product testing, research, and analysis of global vendor offerings. Forrester does not charge vendors in any way to participate in TechRankings. Forrester checks and verifies results. Forrester offers TechRankings research, analysis, and selection services in 11 software technology markets: application servers, business intelligence, business process management, commerce platforms, content management, customer service applications, demand management, eProcurement applications, integration servers, marketing automation applications, and process portal platforms. Forrester will continue to add vendor evaluations and update the existing categories, in addition to adding new categories of software for evaluation.

Forrester recommends that prospective buyers look for products that provide core architectural features like fault tolerance and load balancing, multiple integration mechanisms, process automation and collaboration tools, and a framework for easily deploying new portals.