Facebook Launches Unified Communication System

Nov 16, 2010

On Monday, Facebook revealed the details of its rumored "Project Titan," a communication project that was speculated to be a rival to Google's popular Gmail service. The service, which will exist within Facebook itself and give users the option to acquire a facebook.com email address, seeks to combine several different forms of communication into one interface, including SMS, email, and instant messaging.

The new service works by aggregating and linking various messaging methods through an "always on" Facebook inbox, allowing users to receive and send messages through a variety of interfaces while still retaining the ability to see the various conversations merged into a single unified conversation thread. The service will also be able to organize messages based on whether they originate with a friend or an unaffiliated user.

The service, which is also being released through an accompanying iPhone app, will be rolled in over the next few weeks.