Contentful Announces Authoring Hub for the Enterprise

Mar 12, 2019

Contentful, a content infrastructure provider for digital teams, announced new features designed to enhance and streamline the authoring and editing experience for everyone who manages content at scale. These new features provide enterprises with a set of tools to create a custom authoring hub, which organizations can use as a single control center to create, optimize and deliver content across their entire digital footprint.

Traditionally, there have been gaps in the offerings of legacy CMS providers and newer cloud-based solutions, meaning an enterprise would be need multiple CMSes, each serving a different purpose. This made the user experience inconsistent, causing a fragmented workflow that was confusing for editors, and difficult for developers. With the new authoring hub, Contentful is one step closer to providing an agile CMS solution which can handle the needs of all digital business teams, initiatives, and channels, with the UI custom-tailored to each.

The authoring hub solves three critical problems – content creators can produce all content in one place; third-party tools and data-backed insights can be embedded directly into the authoring environment, and developers can easily deliver content across all digital channels and customer touch points. The new feature set is comprised of: 

  • Rich Text Editor (RTE)
  • Customizable Sidebar
  • Extension Framework
  • GraphQL API

The Authoring Hub builds on the Contentful Content Hub, which enterprises use to aggregate all of their content in one place and easily update, audit, or share it on any platform. With a wide partner network, Contentful also achieved Amazon Web Services (AWS) Digital Customer Experience (DCX) Competency status, which recognizes that Contentful provides proven technology and deep expertise to help Digital Customer Experience customers by providing end-to-end solutions for all phases of the digital customer acquisition and retention life cycle.

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