Content Creation and Delivery Readiness Survey Now Open

Feb 10, 2015


BEST PRACTICES SERIES

Technical communicators, tools vendors, consultants, and even client organizations and end users all feel the rapid changes coming to content preparation, delivery and consumption. To better understand these changes over time Data Conversion Laboratory (DCL) and The Center for Information-Development Management (CIDM) are now conducting their third annual survey of practitioners, Following the Trends - Is Your Content Ready?, which is open now until March 16, 2015.

The first survey, conducted in early 2013, found that content providers in most organizations take on multiple roles. A comparison of those roles with 2014 results shows an increasing percentage have responsibilities in technical support and in customer service. In addition, the number and variety of channels to which content is published are increasing, especially in the areas of mobile apps and mobile device delivery. The 2015 survey should uncover how these and other key areas are continuing to shift.

Invitations to participate in the survey have been sent to previous participants; the survey is available.

(dclab.com