Clarabridge, a text-mining software company, has announced Release 2.2 of its Content Mining Platform (CMP), a solution built specifically to enable the commercial use of text mining. The new version of CMP integrates entity extraction, fact extraction, categorization, sentiment extraction, and other natural language processing (NLP) capabilities in a single solution designed to allow general business users to convert internal and external source data into business intelligence, without special coding. Release 2.2 includes function-specific reports that organize customer feedback, measure customer sentiment, and can facilitate root-causes analysis. With CMP, users can ask any question of any information source using any analysis technique to address business needs. The general availability of CMP 2.2 is scheduled for early in the second quarter of 2007.