Clarabridge, a developer of text mining software, has announced the release of Clarabridge Social Media Analysis (SMA). Clarabridge SMA has the potential to mine social media content as a source for consumer intelligence. Clarabridge SMA can be deployed as a stand-alone solution, accessing only social media content, or as an add-on to existing Clarabridge text mining software implementations.
Clarabridge SMA features a new user interface powered by Techrigy to help marketing and PR teams immediately monitor and participate in social media conversations.
(www.clarabridge.com)