Chatmeter Unveils New Enhancements

Sep 07, 2017

Chatmeter, a provider of search marketing and review management, unveiled major enhancements to its social media features that allow brands to better compete with local competitors. The new technology enables major national retail brands and chains to publish, monitor, and respond to social activity and customer feedback in real-time at the local store level.

Available now, Chatmeter now allows brands access to enhanced customer geo-data via Facebook, Twitter, and Instagram. This platform lets major brands working with Chatmeter pinpoint the precise store location of a customer review or social mention to respond in real-time within the dashboard. This allows brands to engage with customers at the local level.