Documentum Delivers with Documentum 5 ECM


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Documentum, a leading provider of enterprise content management (ECM), has announced Documentum 5, the latest version of its ECM platform. The new version offers enhanced usability, security, and compliance, as well as improved collaborative capabilities and fixed content management.

In response to customer demand for collaboration capabilities, this version enables real-time, project team and cross-enterprise collaboration. Documentum 5 also provides an integrated repository for all types of content across the entire extended enterprise. The company's director of product marketing, Lubor Ptacek, believes that this is one of the product's key enhancement, citing Gartner research that 85% of data is unstructured content.

However, Ptacek says that improved usability was the major objective in the latest version of Documentum and he believes that the new interface makes the product more appealing to less technical users. Ptacek says, "the objective was to embrace a larger number of users within companies." Previously, he says, "the content management users mainly had research and development roles within companies. However, new types of individuals, like those in marketing, are now using content management products." Documentum 5 users can also access its ECM features through a familiar interface of choice, such as a corporate portal, frequently used desktop application or enterprise system such as SAP.
Other types of ECM applications also mandated a simpler interface combined with collaboration capabilities. One client, Reuters, has writers all over the world with varying technical ability. Says Ptacek, "They needed a user interface with two buttons: write a story and submit a story."

Documentum 5 offers increased support for content that one expects to remain static—like reports, images, and records—which Documentum calls fixed content management. These fixed content management capabilities include: services records management, production-level scanning and imaging, and enterprise reports management. Reports management, commonly referred to as output management, captures and stores reports from enterprise applications in the Documentum repository in PDF or XML formats and distributes them through Documentum's Web publishing capabilities, giving users access to reports via Web sites or portals.

Security and compliance-support have also been enhanced with this edition. "You open a newspaper every day and read about companies failing to comply with regulations," says Ptacek. "We are constantly following the regulations and enabling our customers to be compliant." This includes the growing need to demonstrate compliance with SEC regulations, as well as compliance with the U.S. Department of Defense Design Criteria Standards for Records Management, and Environmental Protection Agency (EPA) regulations. But Ptacek points out that another topic you hear about almost daily is that of information security. "Most of the government agencies with three-letter acronyms are our customers so we have a good reputation for security," according to Ptacek. However, with Documentum 5, they have enhanced both high-level security with features like enhanced authentication through native public key infrastructure (PKI), support of digital signatures, and encryption all the way down to the desktop-level access with DRM features.