Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business
Josh Bernoff and Ted Schadler
Harvard Business Press
You know it's happening within your organization. Your people, armed with cheap, accessible technology, are connecting with customers and building innovative new solutions. But who are these creative problem solvers? How can you be one? And just as important-how can you lead them?
In the book, they are called HEROes: Highly Empowered and Resourceful Operatives. Your company needs them because in the age of Twitter, iPhones, Facebook, YouTube, and an ever-evolving torrent of web information, your customers now come to the table armed with more data and access than ever before, and in many cases, your company is overmatched.
In Empowered, Forrester's Josh Bernoff-co-author of Groundswell: Winning in a World Transformed by Social Technologies-and Ted Schadler explain how to transform your company by unleashing the mighty force of these HEROes. The truth is, one in three of your information workers already use easily accessible technologies that your company does not sanction. Empowered gives you a prescription for embracing this covert innovation.
I Live in the Future & Here's How It Works: Why Your World, Work, and Brain Are Being Creatively Disrupted
Are we driving off a digital cliff and heading for disaster, unable to focus, maintain concentration, or form the human bonds that make life worth living? Are media and business doomed and about to be replaced by amateur hour?
The world, as Nick Bilton-with tongue-in-cheek-shows, has been going to hell for a long, long time, and what we are experiencing is the 21st-century version of the fear that always takes hold as new technology replaces the old. In fact, as Bilton shows, the digital era we are part of is, in all its creative and disruptive forms, the foundation for exciting and engaging experiences not only for business but society as well.
Both visionary and practical, I Live in the Future & Here's How It Works captures the zeitgeist of an emerging age, providing the understanding of how a radically changed media world is influencing human behavior.
What's Mine Is Yours: The Rise of Collaborative Consumption
Rachel Botsman and Roo Rogers
Hardcover, Paperback, Ebook
$26.99, $18.99, $12.99
The recent changes in our economic landscape have notably exposed and intensified a phenomenon: an explosion in sharing, bartering, lending, trading, renting, gifting, and swapping. From enormous marketplaces such as eBay and craigslist to emerging sectors such as peer-to-peer lending (Zopa) and car sharing (Zipcar), collaborative consumption is disrupting outdated modes of business and reinventing not only what we consume but how we consume.
While ranging enormously in scale and purpose, these companies and organizations are redefining how goods and services are exchanged, valued, and created-in areas as diverse as finance and travel, agriculture and technology, education and retail. Traveling among global entrepreneurs and pioneers and exploring rising ventures as well as established companies adapting to these opportunities, the authors outline in bold and imaginative ways how collaborative consumption may very well change the world.