View from the Top by Susan Wolper, President & CEO
Wolper Information Services is proud to be a two-time member of the prestigious EContent 100 “companies that matter most in the digital content industry.”
In the not-so-distant print-only days, Wolper offered much more straightforward subscription management services. But the complexities of today’s increasingly “e” world have driven our evolution as an integral value creator in the information supply chain, facilitating and enhancing the exchange between content creators and content users.
Our proprietary, cloud-based platform – WOLPERweb® – serves as the portal for our clients’ acquisition, access and manage-ment of information resources.
We handle content in all formats – print, online and digital; individual titles, e-journal packages, site licenses and databases. WOLPERweb® enables us to interface with a suite of best-in-class information management tools for discovery, full-text article delivery, copyright compliance and content analytics. WOLPERweb® also allows seamless integration with other internal sys-tems – e-procurement, accounting and Integrated Library Systems.
Our signature style balances this robust technology with uncompromising personal service. We call it High Tech, High Touch® and it consistently earns us high marks for customer support. Recently, we won Gold in the 2013 STEVIE AWARDS for “Front-Line Customer Service Team of the Year” and Bronze in the 2012 BEST IN BIZ AWARDS for “Most Customer-Friendly Company of the Year.”
Our “e-resourceful” approach fits the needs of a wide range of clients: from Fortune 100 companies and other corporate busi-nesses to academic and medical institutions, government agencies and public libraries.
For libraries and desktop end-users, information professionals, procurement managers and content providers, we are an essential part of the e-content eco-system, helping to expose and maximize the value of purchased digital content resources.
Wolper Information Services
360 Northampton Street,
Easton, PA 18042