Daniela Barbosa: A Customer Encounter

Jul 20, 2010

We have a solution called Editorial Workbench, used by customers to deliver daily newsletters more efficiently than with the old copy-and-paste drudgery. There was a young lady at a company who had to be at work every morning at 5 a.m. to get her newsletter started and delivered to the top executives by 8 a.m. With our tool, she cut her production time down to 1 hour, so [she] didn't have to be at the office until 7 a.m. I got flowers and a 'thank you' note from her husband for making his life much happier!

Daniela Barbosa

This quote and more appear in Nancy Davis Kho's profile of Dow Jones Business Development Manager, Daniela Barbosa in the July/August 2010 issue of EContent Magazine's Faces of EContent.