Nimble, a social relationship management pioneer now integrates with HootSuite, makers of a social media management system. Now users can connect social media best practices to Social CRM capabilities, such as identifying, connecting and nurturing prospects; businesses can finally "close the loop" on social selling and customer engagement.
The Nimble app for HootSuite enables users to transform social profiles into complete contact records with conversation history and context. It provides sales teams and business professionals with the contact management, sales and social business capabilities they need to turn prospects into customers, and measure the effectiveness of social activities. It also allows users to view contact information, such as additional social profiles, phone number, email, bio, location and date of last contact in the HootSuite dashboard. With a mouse click, users can jump from HootSuite to the Nimble contact record and manage deeper contact details, such as viewing a complete conversation history, scheduling follow up tasks and events, logging notes, and forecasting sales.
The Nimble app for HootSuite is now available free to HootSuite and Nimble users.