Washington State Department of Ecology: A Case of Water Rights for All

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The Outcome    

Today, the Water Resources Program is using ActiveDocs to produce approximately 1,200 documents. These are now no longer just water rights permits but also documents such as invoices and standard communications and correspondence. Marti predicts that the number will increase as even more documents become automated.

For all of these documents, staff from all of the Water Resources Program offices are utilizing the same templates, achieving the consistency and accuracy that the program was looking for. The top benefit of ActiveDocs has been "being able to centrally manage content and keep staff on the same page-literally. And we can do so without a lot of developer assistance because ActiveDocs lets staff from the business side handle the design and management of automated documents," says Marti.

In the future, Marti and Mende both hope that the Water Resources Program will take advantage of even more of ActiveDocs' capabilities, including fuller integration of ActiveDocs and Sharepoint. In addition, Marti would like to collaborate with developers to work to direct the XML stream from ActiveDocs back to the same sources, which would save data-entry resources.

Says Marti, "There is a lot of ActiveDocs functionality that we haven't even begun to exploit, and there is still a lot of low-hanging fruit around here that is ripe for the picking via document automation. I really think this is just the beginning."

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