After evaluating products and determining ZL's was the best fit, the migration process began. Janney transitioned from its old system to the ZL infrastructure, ensuring it met strict auditing and compliance guidelines. The migration was accomplished in 32 days.
Ciccarone says he received daily reports on the progress of the migration. Janney validated the migration process through Unified Archive's ability to identify 1.3 million invalid messages from the 87 million.
Now, 110 branch managers can search email messages sent by each branch's financial advisors. They can quarantine messages that are deemed inappropriate. "Branch managers are required to spot check the email that leaves the branch (via financial advisors who have direct contact with customers) to make sure the communication is business-appropriate," explains Ciccarone. "And some emails are dynamically quarantined, allowing us to proactively quarantine email."
Another benefit to migrating content into such a system is the ability to more effectively search all of the email content contained within it. "The searching is terribly important in this archiving product," says David Ferris, senior analyst with Ferris Research.
Ciccarone says the ZL technology solution is scalable and provides Janney the flexibility it needs. "From a compliance standpoint, the rules are always changing," says Ciccarone. "But this product puts us in a great place to meet those requirements or stay ahead of them."
A Mobile Migration
For many companies, staying ahead of the game in business means migrating to meet your customers wherever they need your content to be. The ATP takes such a strategy literally. The governing body of the men's professional tennis tour needed help managing a migration from traditional web content to mobile content.
The ATP needed the ability to provide robust mobile content for its site visitors seeking content such as real-time tennis match scores and other tournament-related news.
To ensure that site visitors received the content they need in a format that is compatible to their web-enabled mobile device, the ATP used Mirror Image Internet's Edge Computing Framework (ECF). Mirror Image Internet, a content delivery solution provider, essentially helps the ATP provide a pleasant web experience for ATP mobile content customers. "It's not taking one platform and scraping that and moving to another," explains John Phillips, senior vice president of digital marketing for the ATP. "It's more about evolving one presentation to another, and in this case, web to mobile web."
Martin Hayward, Mirror Image's director of marketing, explains that Mirror Image delivers web content of various types to the global audiences of their clients to help make that content consumption experience better.
Mobile webpages, which can contain such real-time data as tennis match scores, are now delivered more efficiently when a user wants to see particular content, says Phillips. "It adjusts the presentation layers to create a mobile-friendly version for our website for many mobile devices," he adds. ATP utilized Mirror Image's Edge Computing Framework to manage the process.
Phillips explains how when fans visit the ATP website, the Mirror Image technology automatically detects the mobile device they are using and quickly delivers the content desired to that device. "What Mirror Image helped us with is to ensure those pages are delivered as quickly as they can," he says.