P2P Collaboration Tools at Work

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BEST PRACTICES SERIES

Global Thinking
As companies expand along with the increasing popularity of international outsourcing, the need for global communications solutions also grows. Open Text's Livelink for Collaboration is a P2P tool that enables business staff to work together online securely, no matter where they are located. Livelink provides a Web-based environment designed to help workers shorten project cycle times and see that deadlines are met. Livelink includes online meeting and calendaring capabilities to facilitate meeting preparation and scheduling, and to help ensure that meeting decisions and action items are carried out.

No matter how informative or beneficial a meeting might be, communication problems can often occur in the aftermath, something that Open Text thinks its Livelink will remedy. Once a Livelink meeting session is over, content from the meeting is automatically saved into a knowledge repository enabling workers to follow up on decisions that were made during these meetings, including saving content that was generated such as tasks, notes, slideshow presentations, and whiteboard snapshots. This content can then be accessed later as searchable assets.

No matter how informative or beneficial a meeting might be, communication problems can often occur in the aftermath, something that Open Text thinks its Livelink will remedy. Once a Livelink meeting session is over, content from the meeting is automatically saved into a knowledge repository enabling workers to follow up on decisions that were made during these meetings, including saving content that was generated such as tasks, notes, slideshow presentations, and whiteboard snapshots. This content can then be accessed later as searchable assets.

Air Liquide is a global company that chose Livelink to help improve the efficiency of its information systems. As the world's largest industrial gas supplier, Air Liquide has 130 subsidiaries in 65 countries and wanted a solution to support its strategy to streamline the efficiency of its information systems, including its ability to optimize, structure, and disseminate content. "The implementation of a single platform for content and knowledge management will enable us to efficiently integrate silos of information and to facilitate the widespread standardization of best practices within the Air Liquide Group," says Etienne Hubert, CIO.

Those who have followed the development of P2P technology understand that while the concept is not new, inroads into the enterprise are still emerging. But as a sign of P2P's promise, applications are evolving at a rapid pace to meet a growing demand for better ways to create and manage content.

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