"I am at the front line of customer interaction."
"Provide the best access to the huge variety of online resources."
"‘Success relies on whether we foster ongoing communication with our customers."
‘I hope to make a difference for the good.'
"It is challenging to find the best fit for the software."
"They were stunned at how quickly and easily it was done."
"My job is to translate their knowledge and expertise into the information that our customers need."
"I'm measured on the maintenance of the site's content."
"Usage metrics only tell part of the story."
‘We want a one-stop shop for ordering.'
"Sometimes customer service is like walking a tightrope, due to the time difference."
"I don't get woken up in the middle of the night these days."
"I like to be out in front of costumers as much as possible."
“I go out and play on the internet at least once a month just to see what is going on out there.”
“Regular users, readers, and drive-by people come in and let us know what they think.”
"I work with salespeople to make sure they have the tools they need to make sales."
“We come up with a method to map the current content to the new application.”
"We drive the vision and the strategy of the product lines."
“I’m part of a team that helps the company go to market in the publishing industry.”
“I help people from the planning phase through to the actual implementation.”
"I use a statistical approach to get data into sensible and usable form.”
“We want to know about their relationships with the computer.”
“Our profiles are written by real people and are not just boilerplate.”
“It’s about your investment in your home and what upgrades you can make to it.”
“Leading the standards efforts gives us an earlier awareness of worldwide adoption.”
“I make certain that we get a positive ROI.”
“We make being a reference for EMC Documentum fun.”
"It's so much easier to be a student now!"
“Many customers are under deadline and they need to have access to the information as quickly as possible.”
“If you are a researcher who goes to many different data sources or search engines, we can make all of those come together in one place.”
"The Internet has so changed the role of information for large global brands."
"Business people crave a little humor now and then."
“We help publishers by identifying problems and solutions.”
“When we know what’s going on internally, we can compare that to what’s going on in the outside world, and we look for bridges between different technologies.”
“Librarians: they’re smart, they’re organized, and a little subversive, which is cool.”
“I look at how we can improve the process—and the information is the lifeblood of the process.”
"Information is the lifeblood of strategic sourcing work."
"Blogs are my passion because they're a collaborative tool."
"The system is always evolving rather than a slice in time."
"I'm a part of everybody's team because I can spread information."
"Not eeryone can look at a press rlease and, within seconds, find the really important news buried in it."
"I'm upping thr skill quotient of our end users."
"The amount of information that has been created just in the last two years is more than in all of human history before."
"I understand how to use technology in interesting ways to drive business forward."
"No matter how the industry changes over time, it always comes down to what business problem a product can solve.
"It's not just about giving them just something, it's about the right content."
"it has been amazing to me how radically the Internet has changed Presidential politics."
"The customer database itself becomes valuable and will define new business models."
"I spend a lot of time serving as a link between EPA staff and the commercial vendors."
"I can apply my great mix of business and intellectual property experience to help customers."