As far as metaphors go, a 1920s-era steel filing cabinet remains a rather apt construct for considering the management of enterprise documents. Of course—as enterprise knowledge has exploded and become overwhelmingly resident in electronic format—filing cabinets are no longer an appropriate or desirable means of performing all the various aspects of document management.
If you use email, you've probably managed to embarrass yourself by hitting "reply all" and broadcasting what was supposed to be a private email to the masses. You are not alone; email blunders have become almost as ubiquitous as the use of email itself. With this in mind, Proofpoint, Inc., a provider of unified email security, archiving, and data loss prevention solutions, says it's time to take email security seriously, as mishaps are not just embarrassing—they are potentially damaging.
- July/August 2009 Issue, Posted Jul 13, 2009
The vertical ad-network model, in which marketers reach readers interested in niche markets, offers a target-rich environment for those with a solid strategy for navigating the world of contextual advertising. When run properly, it provides a setting in which advertisers, content creators, and visitors all stand to gain from their participation.
- July/August 2009 Issue, Posted Jul 09, 2009
In today's challenging economic times, organizations are trying to do more with less. This effort is proving a strong selling point for the implementation of digital forms processing solutions. Through the design, creation, and management of digital forms, companies can improve efficiencies across all aspects of their organizations—both internally and externally.
- July/August 2009 Issue, Posted Jul 08, 2009
The concept for the latest version of Alfresco's open-source enterprise content management system — Alfresco Community Edition 3.2, a.k.a. the "Credit Crunch" — came about during the first major storms of the current economic maelstrom. Beating the recession through better content management shouldn't simply be about slashing prices, according to Alfresco co-founder and chief technology officer John Newton — although that's certainly part of the package Alfresco hopes to deliver.
- Posted Jul 07, 2009
Gone are those innocent days at the turn of the century when the worst accusations being leveled at peer-to-peer (P2P) file-sharing networks were that they facilitated the unauthorized swapping of Metallica songs among tech-savvy teenage boys. The interminable hullabaloo over Napster seemed like ancient history in early May when the House Subcommittee on Commerce, Trade, and Consumer Protection convened a hearing to discuss the Informed P2P User Act (H.R. 1319), which was crafted in the wake of the discovery of documents on P2P networks that raise strong privacy and even national security concerns.
Today, many business intelligence tools offer an array of event-driven and proactive features designed to provide information and to enable employees to take action. From Google to the Grateful Dead and from direct response fulfillment to sustainability management, interactive intelligence is helping a variety of organizations extend tightly stretched resources to create new avenues of efficiency and profitability.
- July/August 2009 Issue, Posted Jul 01, 2009
Just about everyone tweets, pokes, tags, or links in, and tech-savvy businesses are taking notice. Free social networks such as Facebook, Twitter, and LinkedIn have taken over internet browsers worldwide, connecting millions of users with just the click of a mouse, and smart organizations see the marketing opportunities these networks present. Some companies, though, don't stop at setting up a Facebook page, but instead create branded online networks inviting customers to evaluate products at a deeper level, and participate in a community associated specifically with their brand.
- Posted Jun 16, 2009
Despite bad news piling up for businesses worldwide, only 7% of IT professionals are losing sleep at night, according to a recent survey conducted by U.K. service management company Sunrise Software, Inc. While some smaller projects might be getting the knife in IT departments, companies' calls to increase efficiency have given them the opportunity to lead the way toward working, as the mantra goes, "smarter, not harder," according to the survey.
- June 2009 Issue, Posted Jun 15, 2009
Social networking for the enterprise is booming. The sector is unquestionably adding revenues for new providers, adding jobs at old companies, and adding profits throughout the industry. In a wave that seemed to begin in earnest just 18 months ago, enterprises now embrace these tools to achieve better (and less expensive) results across most major business functions despite fears over losing control of company secrets.
- June 2009 Issue, Posted Jun 15, 2009
The buzz about the e-reader market can make it easy to forget that these "new" devices have been in the works for decades. When the guy from Omaha sitting next to you on the plane raves about his Kindle, it's clear the e-reader movement is upon us. Consumers seem to be embracing e-readers, and publishers are churning out content for them, so what does the future of these devices look like?
- June 2009 Issue, Posted Jun 10, 2009
Several years ago, Swedish company Yooba Ltd. needed an easier way to manage the Flash content it used to build interactive online crossword puzzles. It didn't take them long to realize that the in-house Flash management solution they designed to fit into the company's existing content management systems wasn't just something Yooba needed—it was something that web companies struggling to manage online content in separate HTML and Flash systems needed to hear about, too.
- Posted Jun 09, 2009
If you've been in the market for a new web content management system lately, you may have found yourself overwhelmed by the plethora of choices. There seems to be a never ending list of companies who can satisfy your every need, and each one claims to do it better than the next. Sitecore hopes to set itself apart from the competition with its newest offering, released June 2, the Sitecore Online Marketing Suite.
- Posted Jun 02, 2009
Businesses rejoice—the paper trail is dead. Before you get the party started, however, allow me to introduce its replacement: the digital compliance trail. The new digital trail may take up less space on employees' desks, but it is no less formidable. Securities and Exchange Commission (SEC) quarterly filings can weigh in at more than a thousand pages. Pharmaceutical companies monitor hundreds of laboratories and studies daily to ensure Food & Drug Administration compliance. Legal practices must make sure every document they produce meets strict, new digital requirements per the Federal Rules of Civil Procedure (FRCP). Federally regulated websites need to be accessible to all Americans, regardless of age, location, or physical ability.
- June 2009 Issue, Posted Jun 02, 2009
Social networking sites and online collaboration tools make it easier for employees to collaborate and share their knowledge. Add email and instant messaging (IM) to the mix and the result is a knowledge-sharing system that can bolster communication and productivity throughout an enterprise.
- June 2009 Issue, Posted Jun 01, 2009
Hartford, Conn., may be well-known for its insurance companies, but on April 24, the Hartford Business Journal brought people from across the business spectrum together at itse-Technology Summit and 2009 Strateg-e Awards to talk about growing their businesses through the use of (surprise, surprise) technology. Gathered together in South Windsor, Conn., attendees spent the day learning about everything from how to set up a corporate blog to the legal concerns that blogs might raise.
- June 2009 Issue, Posted May 28, 2009
As the advertising industry moves away from print media and TV viewers fast forward through commercials, marketers scramble to find new ways to get products and brands into the public eye. At the same time, CMOs and CFOs are demanding each dollar work harder. Enter Enquisite's newest product, released on May 19 into the tumultuous world of search engine optimization. Enquisite Campaign is the latest addition to a suite of services that hope to bring credibility and organization to search engine optimization (SEO). This application hopes to allow digital marketers and SEO agencies to find ways to improve organic search rankings, as well as manage, track, and report the improvements.
- Posted May 22, 2009
In May, people from across the globe gathered in New York City at Enterprise Search Summit East, for two days of intensive, in-depth discussions about the world of search. With a host of new problems to conquer, and a handful of older issues yet to be solved, attendees and speakers alike arrived prepared to hammer out fresh solutions and new answers. Popular key note sessions like "Search, Scent, and the Happiness of Pursuit," lead by Jared Spool, founder of User Interface Engineering, and "Improving Security Through Information Awareness," with Win van Geloven, VP information technology, National Coordinator for counterterrorism, the Netherlands, armed attendees with the breadth of knowledge today's professionals need to make decisions.
- Posted May 19, 2009
To succeed today, content sites must amass huge content collections, yet accomplish this with tighter budgets. At the same time, content consumers need to be enabled to find exactly what meets their needs. There are several strategies that can be employed to achieve web publishing's Holy Grail: the Triangle of Content Success.
- May 2009 Issue, Posted May 14, 2009
In today's enterprise, information discovery is often treated more as a survival mechanism than an opportunity. And that's only for the companies that have solid information discovery practices in place. For organizations that still rely on simple search engines to uncover data assets within their IT infrastructure, the opportunity costs can be catastrophic.
- May 2009 Issue, Posted May 11, 2009
As increasingly rich digital media becomes a regular part of consumers' information diet, it also becomes a more important aspect of business operations. Effective asset management helps organizations of all types make the most of their digital assets.
- May 2009 Issue, Posted May 07, 2009
Over the past few months, from scattered corners of the web, the sentiment "enough already" has slowly emerged. Yes, we're in a recession; friends and family members are losing jobs, retirement savings, and homes; people are scared and frustrated. But enough with apocalyptic forecasting—let's move on to the question of how we're all going to get through this.Sites such as Recessionwire, Economic TurningPoint, and the Reinventing America series of reports on MSNBC.com have launched with the goal of helping readers understand not only what is going on with the economy but what to do now.
- May 2009 Issue, Posted May 07, 2009
Basic Content Management Systems (CMS) provide users with the ability to organize content, and find what they need when they need it. A standard social networking tool allows people to connect and share vital information. Put these two things together and you get Cartella, a social content management platform launched by Ingeniux on May 4, 2009. Cartella combines social networking tools, web analytics, and content management into one solution, providing users with a one-stop shop for their social content needs.
- Posted May 05, 2009
Between spending huge amounts of money on books—only to have them bought back for a fraction of the price—and lugging behemoth texts all over campus, the relationship between coeds and their textbooks is strained at best. So it makes sense that with another school year coming to a close, professors and students alike are looking for alternatives and opting to download etextbooks rather than cracking a printed one. With new social networking features designed specifically for the classroom, companies such as VitalSource are taking things one step further and are combining the interactivity of Web 2.0 with text. In the process of doing so, VitalSource managed to triple user numbers since June 2008, suggesting that etextbooks are becoming the latest learning tool in an academic's arsenal.
- May 2009 Issue, Posted May 04, 2009
Most of the country has been looking at President Obama's stimulus package and wondering just what's in it for them. Among the millions of people wondering what economic relief might come their way are researchers—people whose success, and sometimes their jobs, rely on government funding. With $10 billion earmarked for the NIH and another $3 billion of stimulus funds set aside for the National Science Foundation, researchers will be scrambling to compete for the highly sought-after funds.
- May 2009 Issue, Posted Apr 30, 2009
Some internet scams are easy to spot—pop-ups boasting miracle weight loss or emails claiming you've won the lottery—but other, more subtle scams aren't as easy to identify. With the rise of Web 2.0 tools, advertisers have a plethora of new opportunities to promote products and, unfortunately, dupe online users. For this reason, the Federal Trade Commission (FTC) has proposed new regulations regarding misleading online endorsements, which could hinder online advertisers' ability to use social networking sites and blogs to promote products.
- June 2009 Issue, Posted Apr 28, 2009
Amid wall-to-wall news coverage about banks, insurance companies, auto manufacturers, and other pillars of the American economy that are buckling under the oppressive weight of the global financial crisis, the fact that the print media outlets reporting that news are themselves on the verge of financial ruin may be lost on readers.
- May 2009 Issue, Posted Apr 27, 2009
The digital ad market today is dominated by one thing: lead generation. Into the fray comes Madison Logic, a full service ad-serving platform created by IndustryBrains founder Erik Matlick. The New York-based company--officially launched on April 20—is working to bridge the gap between lead sources, back-end systems, and external lead buyers. Madison Logic's debut product, LeadFocus, aims change the way companies approach buying and selling lead generation campaigns.
- Posted Apr 21, 2009
Has the enterprise portal been helped by or swept into oblivion by the successive waves of progress of Web 2.0 and the already-much-ballyhooed Web 3.0? Despite the phenomenal growth of collaborative web culture, the notion of a centrally managed, single point of entry to reach company applications and content persists in companies across the globe. Yet the opinions of experts in the field differ greatly on what the priorities should be today.
- April 2009 Issue, Posted Apr 09, 2009
The web has radically transformed the way we think about content creation; we have witnessed the democratization of media. We are no longer bound to the owners of the press to print our writing because today, anyone with a computer and an internet connection can be a publisher. Yet most academics still find themselves constricted by the 20th-century system.
- April 2009 Issue, Posted Apr 06, 2009
It would have been hard to avoid news of Autonomy's acquisition of Interwoven last month. In some cases of acquisition or merger, things go dark for a long time, leaving consumers to wonder what is happening with affected products. Not so Autonomy. On Thursday, April 2, though, the company announced that the company's flagship document management solution for the legal market, iManage WorkSite (previously known as Interwoven WorkSite), is now powered by Autonomy's Intelligent Data Operating Layer (IDOL). This represents the third major product integration since the acquisition, with IDOL already having been teamed up with Interwoven TeamSite and iManage Universal Search.
- Posted Apr 03, 2009
Most of us only work at one desk. We've got it all there—our computer monitors, our sticky notes, our files and folders, our staplers, the pictures of our friends and family, and everything else we need to get the job done. The developers at EverEZ Systems, Ltd. hope to bring the one-desk theory to business computers with the April launch of their new software integration technologies, EverDesk Optima and EverDesk Mail.
- April 2009 Issue, Posted Apr 02, 2009
During the inauguration of President Barack Obama, people across the country put down their political boxing gloves long enough to celebrate the historic event, but behind the scenes a debate was brewing. It started when it was reported on Wikipedia, a web-based, free-content encyclopedia project, that Sens. Ted Kennedy and Robert Byrd had died during the inauguration luncheon. Both men were still alive, and within a few moments Wikipedia editors had erased the inaccurate post, but the damage was done. This latest snafu ignited talk of Wikipedia possibly changing its information verification process, angering Wikipedia users and adding more fuel to the information accuracy fire.
- April 2009 Issue, Posted Mar 30, 2009
With so much enterprise information now residing online and in overlapping applications both inside and outside firewalls, with employees and contractors dispersed in offices around the globe, and with software as a service becoming an everyday part of enterprise architecture, the need for flexible and secure identity and access management has become of foremost importance for any organization.
- April 2009 Issue, Posted Mar 27, 2009
Few will argue with the idea that in a time of tight budgets, pared-down IT departments, and slashed staffs, it's imperative to do more with less and adopt efficient, streamlined, and easy-to-use solutions. The tanking of the economy last September may ultimately prove a boon to the software-as-a-service (SaaS) model, where ease of use and little need for tech support are major selling points.
- April 2009 Issue, Posted Mar 25, 2009
Ross Mayfield, chairman, president, and co-founder of Socialtext—a provider of Web 2.0 solutions for the enterprise and other organizations—heard the news about massive layoffs at companies across the country. But unlike many of us, he was in a position to help.
- April 2009 Issue, Posted Mar 20, 2009
Nestled firmly between St. Patrick's Day and the spring equinox, another celebration is quietly gaining recognition. March 15-21 is Sunshine Week, a national initiative to open a dialogue about the importance of open government and freedom of information. According to the website, Sunshine Week "is about the public's right to know what its government is doing, and why." Many government agencies, large and small, are jumping on the transparency bandwagon by setting up digitized databases of government files for public viewing.
- Posted Mar 17, 2009
Open source software always seems attractive because of the absence of license fees. However, as we'll see, not all open source tools are free of cost, and, at the end of the day, you may actually spend more money going the open source route.
- March 2009 Issue, Posted Mar 13, 2009
Is it possible that a major conference with the sole purpose of launching technology startups could take place in our current economic environment? If it's DEMO, yes, the show had to go on, and the vibe was much more positive than most people would have expected. Held March 1-3 in Palm Desert, California, the semiannual event drew 450 attendees and 39 presenting companies. DEMO is known for launching some of the technology industry's biggest innovators and is now in its 19th year. Each event features a hand-selected crop of companies demonstrating their new products in six-minute live stage demonstrations to an audience of media, investors, and fellow entrepreneurs from around the globe.
- Posted Mar 06, 2009
As technical and cost barriers fall and security issues are addressed, the cloud has become a viable platform not only for back-end operations but also for key business practices, including content management and distribution.
- March 2009 Issue, Posted Mar 05, 2009
Reality Digital CEO Cynthia Francis imagines a world where the subtlety and nuance of language—which are so often lost in the text-based world of the internet—become a natural part of online communication. The panacea she has in mind is the integration of audio and video capabilities into social media in a way that is easy to implement and moderate. Her company's latest upgrade to its flagship social media product, Opus 3.0, contains an array of new features and capabilities, with a particular focus on advanced video functionality.
- Posted Mar 03, 2009
From sloppy reporting to outright libel, not to mention web-speed requirements and confusing advertising placement. Journalism faces a slew of new challenges online. Can the old rules of media be applied? And if not, what is to become of journalistic ethics online?
- March 2009 Issue, Posted Mar 02, 2009
Gone are the days of handwritten grocery lists and family calendars hanging on the fridge. Moms today have gone high-tech. From cell phones to blogs, more and more mothers are using technology to organize their busy lives. According to Maria T. Bailey, author of Mom 3.0: Marketing with Today's Mothers by Leveraging New Media & Technology and CEO of BSM Media, in 2009, moms will continue to leverage growing technologies and combine multiple high-tech devices to simplify their daily schedules.
- March 2009 Issue, Posted Feb 27, 2009
The success of President Barack Obama's campaign last year may have been the final stroke of validation businesses needed to support a focus on user-generated content (UGC). The high-profile nature of the campaign may even have been the impetus for the first-ever UGC Conference & Expo, held here this week. Whatever the case, interest is certainly on the upswing: Despite concerns that the recession might lead to cuts in travel spending and correspondingly anemic attendance, approximately 500 creative, technical, or "hybrid" professionals showed up, representing a spectrum of UGC experience that ranged from those just getting started to those already monetizing the material. In one of the conference's opening keynotes, in fact, presenters Bruce Livingstone and Kelly Thompson examined the case of iStockphoto, an online stock-image provider founded on user-generated content -- and offered attendees a fairly unique perspective, considering their roles as the company's chief executive officer and chief operating officer, respectively.
- Posted Feb 27, 2009
Elsevier, a global healthcare and scientific publisher, announced the four finalists chosen in the first Elsevier Grand Challenge on Jan. 6. The competition invited researchers to prototype tools dealing with the ever-increasing amount of online life sciences information. With cash prizes of $35,000 for first place and $15,000 for second, the winners have quite a bit at stake. Finalists will move on to present their solutions for the judges via webinar at the Experimental Biology conference in April.
- March 2009 Issue, Posted Feb 25, 2009
In the next iteration of the protracted battle between the recording industry and online music networks, both MySpace and Facebook have agreed to remove the popular Project Playlist widget from their sites. Succumbing to pressure from the Recording Industry Association of America (RIAA), which claims copyright infringement, the sites issued takedowns in mid-December 2008.
- March 2009 Issue, Posted Feb 23, 2009
No one knows more about us—our ailments, significant others, favorite music, what we're thinking about buying, and how much we spend—than our search engines. However, this is stuff we probably wouldn't choose to share with a multimillion dollar web company. Every major search engine in the world, however, retains every search query ever typed into its field, and privacy advocates are calling for search engines to change their ways.
- March 2009 Issue, Posted Feb 19, 2009
For decades, the fee versus free debate has carried on—with content industry players digging in deep at each end of the spectrum. Yet a more moderate model seems to be emerging: freemium. While not an entirely new concept in other sectors, traditional content players have only recently begun to leverage the business model in which the owner or service provider offers basic features to users at no cost and charges a premium for supplemental or advanced features. The term, which combines the words free and premium, was coined by Jarid Lukin of Alacra in 2006 after venture capitalist Fred Wilson developed the concept. With the launch of its Alacra Street Pulse product this week, the company is drinking its own catchphrase Kool-Aid.
- Posted Feb 18, 2009
FASTForward, held in Las Vegas, NV, February 9-11, began amidst a sound and light extravaganza. Jared Spataro, director of enterprise search for Microsoft was the emcee for the "Engaging the User"-themed conference and summed up the event's focus over three days as "people, search, and the future."
- Posted Feb 13, 2009
It's no big news that social computing is mainstream—I recently learned that my grandmother is on Facebook—but just as Grandma is unsure how to make the most of her experience, most companies entering the fray are there out of some vague notion that it's what they are "supposed" to do. A few, though, are using wikis, blogs, forums, and other tools to creatively market to potential and existing clients—particularly useful as traditional marketing costs are steep and the recession may extend into 2010.