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An Interview with Lucy Kemmitz, Social Media Manager, Hilton Hotels and Resorts

When Lucy Kemmitz stepped into the role of social media manager for Hilton Hotels & Resort, the first dedicated social position for the brand, she was able to craft her own job description. She says, "We have over 550 hotels around the world, and I have the task of training and educating each hotel in social media, working with regional teams that assist in rolling out different programs." Kemmitz works closely with a host of departments, not only in the Americas but across the world. "Making sure Hilton is top of mind in social is important not just in driving revenue, but in ensuring that guests and potential guests feel cared for," she says.Read More >>

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Misreading the Facts on EBooks

The reported decline in e-reader sales is being misread as an indication that consumption of the ebook itself is in decline. This false conjecture has given authors and publishers hope that the printed book will return to the economic dominance it enjoyed before the technological innovation of the e-reader device.Read More >>

Will Your Content Succeed? One Company Says It Can Tell You

Content creators--especially content marketers--are often complaining about the effectiveness of their content. An IMN study showed that "46% of respondents feel that their content is OK, but leaves room for improvement to position their company as an industry thought leader." But research from InboundWriter looked deeper into what makes content successful or not--and then put that into action.Read More >>

Report Reveals SaaS-Based Services Edging Out On-Premise Solutions in the Global ECM Market

The SaaS-based ECM market growth will outpace the premise-based ECM software market into 2018, according to a report from TechNavio. The drivers for the market trend are based on the economics of SaaS offerings and the inherent advantage SaaS has over premise-based software in reducing total cost of ownership.Read More >>

Q&A: Joe Pulizzi, Founder, Content Marketing Institute

Joe Pulizzi is the founder of the Content Marketing Institute (CMI) and the author of Epic Content Marketing. As an outspoken evangelist for content marketing, Pulizzi is one of the key figures in the industry and has made it his mission to train and educate brands about the importance of content to their marketing strategy. EContent interviewed Pulizzi as he prepared for the annual Content Marketing World conference, which takes place Sept. 8-11, 2014, in Cleveland.Read More >>

A Guide to Location-Based Marketing

Location-based marketing is nothing new, and it is not solely a digital responsibility, as mobile application developers and marketing agencies may have told you. Since lithography was invented in 1796, large and small businesses have placed posters and billboards along high-traffic roads and pathways in hopes of influencing a passerby to visit a store or buy a product. Direct mail has been proven as a superior location-based tool since the United States Postal Service (USPS) initiated the Zone Improvement Plan (ZIP codes) in 1963.Read More >>

Casting a Wider Net: Getting Your Branded Content to the Masses

When a radio station wants to broadcast a program that reaches as many ears as possible-even remote listeners in the hinterlands-it amps up the signal. But when content marketers with branded content to promote seek to swell their audience, it's not as simple as cranking up a dial. Wider distribution of content that's created to grow affinity and brand consideration-and not necessarily to hawk a product or service-requires careful research, planning, and execution to overcome the significant challenges today. Smart publishers, content providers, and marketers need to recognize these challenges and develop effective strategies to connect with the crowds in a landscape that's already overcrowded with competitors.Read More >>

Publishers Polled Worry About Ebook Quality

Thanks to ever-improving technology, ebooks can be produced relatively quickly and economically compared to their traditional print cousins. But with the temptation to capitalize on speed and low cost, it's easy for publishers to cut corners on quality, especially when it comes to things that affect look, layout, and readability-such as proper conversion of text, images, and other elements from a print book to an ebook. And because churning out sloppy electronic copy can potentially turn off customers, content providers are worried.Read More >>

The Content Marketing Shift: Three New Rules

There's been a long-standing rule in content marketing that 90% of your budget should be focused on promoting content and the remaining 10% of your budget should be spent producing the content. This rule came about during a time when there were limited distribution channels, and promotion was expensive.It's time to rethink the ratio. In the traditional media world, advertising was often broadly applied and expensive. Now, as media spends are cheaper, content must become richer and better targeted. It's time for a 60/40 split.Read More >>

Making Connections Between Freelancers and Organizations

Although there is some debate about just how many freelancers there are in the U.S., everyone agrees that the number is rising. Writers, graphic designers, photographers, videographers, and other professionals are choosing to work for themselves even as the demand for creative content increases. Meanwhile, brands, non-profits, and small businesses need content for online platforms and other communication channels. The "freelance economy" is creating a new problem: How do organizations that need content find the professionals to create it?Read More >>

Collaboration in the Cloud and Mobile World: Getting Rid Of the Turmoil

Business today is all about collaboration and technology has been the great enabler. Why? Because a fundamental requirement of collaboration is communication. John Mancini, president of AIIM, the global community of information management professionals, explains.Read More >>
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